Figma Weave Offline? How to Verify Status & Fix

If Figma Weave is failing to load, throwing connection errors, or refusing to return data, you need to quickly isolate whether the issue lies with Figma’s cloud infrastructure or your local network environment. Use this step-by-step diagnostic guide to check Figma Weave's current status and resolve connectivity blocks.

Check Figma's Official Status Pages Before changing any local configurations, verify if Figma is experiencing a platform-wide outage.

1. Visit the Figma Status Page: Go to status.figma.com. Look specifically for updates under "Figma Design," "API," or "Developer Platform" where Weave infrastructure components typically run.
2. Check Official Feeds: Check the official @FigmaStatus account on social media for real-time updates regarding database migrations, server maintenance, or CDN issues.
3. Monitor Developer Communities: Search developer forums or community threads to see if other engineers are reporting similar handshake or gateway failures with Figma's developer ecosystem.

Identify Local Connection vs. Platform Outage If the official status pages show green but your integrations are failing, run these quick diagnostic checks to pinpoint the failure point:

• Ping the Endpoint: Open your terminal and ping the Figma API endpoints (for example, run ping api.figma.com). If you experience high packet loss or "Request Timed Out" errors, the network path between your ISP and Figma's servers is broken.
• Check HTTP Status Codes: Open your browser's Developer Tools (F12) and navigate to the Network tab. Trigger a Figma Weave action and inspect the response:
• 504 Gateway Timeout: The request reached Figma's perimeter, but an internal microservice failed to respond in time. This points to a server-side issue.
• ERR_CONNECTION_TIMED_OUT: Your browser or local environment could not establish a TCP handshake with the server. This indicates a local firewall, VPN, or DNS routing issue.

Step-by-Step Recovery Checklist If Figma's servers are functional but Figma Weave is still failing to connect or load for your specific workspace, proceed with these steps.

1. Flush DNS and Reset Network Sockets Stale DNS records can route your Figma Weave API calls to decommissioned or unresponsive cloud servers. * **On Windows**: Open Command Prompt as Administrator and run: `ipconfig /flushdns` * **On macOS**: Open Terminal and run: `sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder` * Restart your web browser or local development environment after flushing the cache.

2. Disable VPNs, Proxies, and SSL Decryption Corporate firewalls and security suites often intercept SSL certificates, which breaks the secure WebSocket and HTTPS connections required by Figma Weave. * Temporarily disconnect from your corporate VPN or proxy server. * Check your local firewall settings to ensure outgoing traffic to `*.figma.com` on ports 80, 443, and 8443 is allowed. * If you run security software with SSL inspection/decryption enabled, add an exception rule for Figma's domain patterns.

3. Clear Local Storage and Session Cookies Corrupted cache files or outdated cookies can prevent the Figma Weave interface from initializing correctly. * In Chrome, click the padlock icon next to the URL, select **Site Settings**, and click **Clear data**. * Alternatively, try running Figma Weave in a private or incognito window to isolate extension-related interferences.

4. Check for Regional CDN Outages Figma utilizes content delivery networks (CDNs) like Cloudflare to route traffic. Sometimes, a localized CDN edge node goes down while Figma’s primary servers remain active. * Check the Cloudflare System Status page (cloudflarestatus.com) to see if there is an active incident in your region. * If a regional node is experiencing issues, changing your DNS provider to a public service like Google DNS (`8.8.8.8`) or Cloudflare DNS (`1.1.1.1`) can redirect your traffic to a healthy edge node.

Troubleshooting Stuck or Empty Responses When Figma Weave loads but remains stuck on generating elements or returns empty JSON objects without throwing an explicit error code, use these workarounds:

• Check Payload Size: If you are feeding complex, multi-layered vector layers or high-resolution images into Weave, the request may exceed the maximum execution time. Try simplifying your canvas selections or breaking them into smaller chunks.
• Validate Authentication Persistence: Ensure your Figma OAuth token has not expired mid-session. Log out of your Figma account completely, log back in, and regenerate any local environment variables.

When to Escalate to Figma Support If you have completed the network diagnostics, confirmed that your local connection is functional, and the Figma status page reports normal operations, you may be experiencing an account-specific or tenant-specific bug.

Prepare the following diagnostic details before contacting support to expedite your request: * A HAR log file capturing the network activity during the failed initialization. * Your public IP address and regional location. * The precise workspace ID, file URL, or organization account experiencing the connection drop.

Submit these details through the Figma Help Center portal for direct developer support.