How to Change Credit Card on Claude (Pro & API)

Updating your billing details is essential to avoid service interruptions. If your credit card is expiring, or you need to switch to a different card for Claude Pro or your Anthropic API Console account, follow this guide to complete the change and resolve payment processing failures.

Understanding Claude's separate billing systems Anthropic runs two completely separate platforms with different billing portals: 1. **Claude Pro (claude.ai):** Designed for individual consumer chat usage. This is managed via the settings menu in the chat interface. 2. **Anthropic Console (console.anthropic.com):** Designed for developers using the API. This platform uses pay-as-you-go credits or monthly invoicing. Updating your payment details on one platform will not update it on the other. You must update them individually.

How to update payment method for Claude Pro (Web/App) To update the credit card used for your Claude Pro subscription, use the Stripe billing portal integrated into your account: 1. Go to claude.ai and log in to your account. 2. Click on your profile icon or name in the bottom-left corner of the screen. 3. Click on **Settings** from the menu. 4. Select the **Billing** tab. 5. Click on **Manage Subscription**. This action redirects you securely to Stripe's customer portal. 6. In the Stripe billing portal, under the 'Payment Method' section, click **Add payment method**. 7. Enter your new card details (Card number, Expiration date, CVV, and Billing address). 8. Check the box to set this card as your default payment method. 9. Click **Add**. 10. Once the new card is successfully added, click the three dots icon next to your old card and select **Delete** to prevent future accidental charges to that card.

How to update billing details for Anthropic API If you use the API and need to update your credit card to fund your usage credits: 1. Log in to the Anthropic Console at console.anthropic.com. 2. Click on **Billing** in the top navigation bar. 3. Under the **Payment Methods** section, click **Add Payment Method**. 4. Enter the new card credentials and billing address. Ensure the ZIP or postal code matches the billing address registered with your bank. 5. Save the new card. 6. If you have auto-recharge enabled, go to the **Auto-recharge** settings, select the newly added card as the funding source, and save your preferences.

Resolving errors when adding a new card If the interface rejects your new credit card, perform these checks: * **Disable VPNs or Proxies:** Stripe's fraud detection algorithms often block card updates initiated from VPN or proxy IP addresses. Disable these tools and reload the page. * **Check for 3D Secure (3DS) compliance:** Anthropic's payment processors require cards that support 3D Secure verification. If your bank requires an SMS or mobile app confirmation, ensure you complete the multi-factor prompt immediately during the card setup. * **Verify Postal Code formatting:** The postal code entered in the Stripe portal must match your credit card issuer’s file exactly. Even a minor formatting mismatch (such as spacing or capitalization in UK/Canadian postal codes) will cause the update to fail. * **Avoid Prepaid Cards:** Most prepaid debit cards or virtual single-use cards are automatically blocked by the billing portal to prevent fraud. Use a standard credit or debit card issued by a major financial institution.

When to escalate If your card updates successfully but your subscription remains suspended (or if you receive card rejection errors despite verifying with your bank that the card is active and has sufficient funds), you must contact billing support. Go to support.anthropic.com, use the support messenger widget in the bottom right corner, and select 'Billing and Subscriptions' to open an inquiry.